Tuesday, November 06, 2007

Amazon is run by crooks!

Yes, it's true - Amazon is crooked, if 'crooked' is defined as 'an organisation which makes misleading representations to the public in order to bilk the unsuspecting and trusting out of their hard-earned money'. But, in a sense, what's even worse than the fact that Amazon is crooked, is the arrogant justification that it subsequently offers for its duplicitous and deliberately misleading charges when one complains about the fraud, saying in effect nothing other than 'caveat emptor' - in other words, 'fuck you, ya mug'.

For those who still need evidence proving that Amazon is crooked, here are the facts:-
  • Recently I visited Amazon's UK website to purchase 7 books.
  • Amazon advised me that 3 of the books were not in their stock, but informed me that they were immediately available through members of their network of agency merchants, one of which is 'The Book Depository', an organisation that I had never heard of before.
  • Not to worry, says Amazon, simply order the books through us and make payment to Amazon and we will pass this on to our agent, thereby protecting you against fraud by The Book Depository.
  • Reassured by Amazon's guarantee against fraud, I duly placed my order for 4 books from Amazon for those which they had in stock and the other 3 to be delivered by The Book Depository.
  • At that point, Amazon advised me that The Book Depository made a charge of £2.75 per book 'for postage and packing', but that this charge was not of Amazon's doing since they would have delivered these 3 books for free had they had them in stock - and indeed the 4 books that Amazon were delivering direct were post and packing free.
  • Naturally I accepted Amazon's word as being accurate and truthful, so I agreed to pay the additional £8.25 which Amazon claimed was imposed by The Book Depository for 'post and packing'.
  • Subsequently, I received a confirmation from The Book Depository for the despatch of my 3 books, which went on to invite me to their website to see what else they had to offer.
  • Imagine my surprise on visiting the site of The Book Depository to discover that they make absolutely no charge for post and packing, which is completely contrary to what those crooks at Amazon say.
  • On taking the matter up with The Book Depository, they replied confirming that they do not make a charge for post and packing, and that the charge of £2.75 per book is unilaterally applied by those crooks at Amazon.
  • At that point I went back to Amazon, and laid these facts before them. In fairness, I pointed out also that had I dealt directly with The Book Depository rather than through Amazon, I would have been charged more for the 3 books. However, since The Book Depository made absolutely no charge for post and packing, despite the fraudulent claims made by Amazon on their website and in subsequent emails to me, I would have obtained these 3 books some £2.63 cheaper by not trusting those crooks at Amazon and dealing direct with The Book Depository. I then asked those crooks at Amazon to refund me this £2.63, since they had obtained it by false pretences.
  • Judging by the names of the bottom of the email replies I have received from Amazon, their staff are situate in India (unfortunately Hotmail does not provide the 'headers' to confirm this). However, what is really disturbing is the fact that these emails were written by people who not only have difficulty in comprehending simple English, but who appear to be structurally illiterate, and their language is a parody of that which I recognise as English. Nevertheless, their meaning is absolutely clear: fuck off and don't bother dealing with the crooks at Amazon ever again.
Don't worry, Santosh and Vijay, I won't be dealing with you crooks at Amazon ever again.

Being a litigious curmudgeon at heart I did mention to the crooks at Amazon that they could retain my future custom and avoid receiving a writ under the 'small claims procedure' by simply refunding my £2.63 as a matter of goodwill. Unsurprisingly the crooks at Amazon were completely unfazed by the threat of legal proceedings, and now I know why - nowhere on their website do they provide one with an official address in the UK, so a writ cannot be served on them.

Undaunted, I have emailed the crooks at Amazon once more asking them to provide an address where I can have the writ served on them, but I bet I never hear another dickie-bird from them again, since it is quite clear that Amazon is run by crooks!

Incidentally, Santosh clearly believes that the crooks at Amazon are so safe from prosecution for their petty little frauds that he advised me to complain to the UK's 'National Criminal Intelligence Service' about them - as if NCIS has nothing better to do than drop their search for terrorists and major criminals but chase those crooks at Amazon for the £2.63 they misappropriated from me.

Never mind, Santosh, for I'll have the last laugh; those crooks at Amazon will never make another penny out of me, and the chances are that some of the others reading this might give their business to more honest and worthy recipients, like The Book Depository, rather than to all you crooks at Amazon.

I hope you think that this response was worth the £2.63 the crooks at Amazon bilked from me.

1 Comments:

Blogger David Jonathan said...

This made me laugh. Not what happened to you but your response, which I have come very close to myself (not necessarily with Amazon, but pretty much with any other corporation you could care to mention). Truth is when they get too big they stop caring. Simple as that. Can I suggest some little trick I do before I buy from Amazon? I check the product out with Amazon first, go to the new and used section and the write down all the names of the companies dealing there. Then I Google these names, compare all the prices and buy direct. Usually cheaper. It's also very satisfying as it's a bit like hunting. Enjoy!

Tuesday, April 08, 2008 9:38:00 AM  

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